In most cases the security deposit is equal to one month’s rent but is fully refundable. Payment of additional security deposit up to 1.5x the monthly rent may be paid under circumstances to offset risk factors presented in an applicant rental, employment, or credit history.
Rent increases will not happen during the lease term but may happen after the lease term expiration. The amount of rent is ultimately determined by the property owner and is based on market conditions.
Tenants that are on the Resident Benefit Package are allowed a one-time late fee waiver of up to $100 during the term of their lease. Tenants not on the Resident Benefit Package are not eligible to have late fees waived.
Anyone not listed on the lease over the age of 18 will need to complete a rental application, pay the application fee, and go through out tenant screening process and be approved prior to moving in. Skipping any of these steps violates the lease and could lead to an eviction.
Emergencies threaten human lives and/or cause property damage. For example, a burst pipe that’s flooding the property, a suspected gas leak, a loss of power or water and open flames or heavy smoke. In addition, we also consider emergencies to be when a HVAC is not able to maintain above 50F in cold weather or below 90F in hot weather and a clogged toilet in an apartment when there is only one bathroom.
For non-emergencies, we provide a 2-day notice and may enter when you’re not there or get your consent to enter if before 2 days. For repair requests, you’re responsible for meeting managers, vendors and staff during normal business hours or can elect to release a key or provide access while not home. For emergencies, we may enter your property without prior consent.
Yes, all tenants need to have renter’s insurance before moving in and have the option of purchasing a policy through our insurance partner or purchasing a pre-paid policy for the term of the lease from another insurance carrier.