Resident Benefits Package

The Resident Benefits Package is a collection of wonderful amenities designed to make the lives of our residents and owners easier. For $45 a month, this package includes a free online resident portal, a 24-hour maintenance hotline, and semi-annual preventative maintenance, all designed to make our rental homes a better place to live in.

Air Monthly Filter(s) Delivered to Your Door

We make changing your air filter(s) as convenient as possible by delivering them to you! By sending you air filter(s) regularly, we've made your obligation to change them easy and helps you save money each year in utility costs, improves the air you breathe indoors and reduces your liability of forgetting to change the filter(s) regularly. Never miss an air filter change again!

Free Online Resident Portal

We offer you a secure Online Resident Portal. Save money by paying rent online and schedule automatic ACH payments FREE of charge. (Fees apply for Credit/Debit card payments). You can also view stored important documents, see property announcements, view your current balance and update your renter's insurance information.

24/7 Maintenance Hotline

Dedicated After Hours Maintenance Emergency Hotline available to help problem-solve maintenance issues and dispatch the proper vendor when needed. 24/7 online maintenance reporting is available to make reporting maintenance issues convenient.

Professional Vendor Network

The approved vendor network Get MULTIfamily utilizes provides outstanding workmanship with a done right, done the first time attitude, proven with a 4.7 out of 5 star rating for quality of work by our tenants. Our approved vendors and technicians are experienced, licensed when necessary and insured. In most cases, our approved vendors and technicians are utilized.

Semi-Annual Preventive Maintenance Program

To ensure your home is kept in the best condition, a semi-annual preventive maintenance walkthrough will be completed. This helps prevent emergency repairs, quickly addresses health and safety concerns and reduces inconvenience.

Moving Assistance Service

Save time and money by setting up all of your utilities with just one phone call, including phone, cable and internet. We have partnered with Citizen’s Home Solutions to help you get everything ready when you arrive or move out.