Owner Benefits Package | get MULTIfamily

At get MULTIfamily, our Resident Benefits Package is designed to keep properties in good condition, minimizing the risk of expensive repairs while enhancing tenant satisfaction. Here are the outstanding benefits we offer to your tenants:

Bi-Monthly Air Filter(s) Delivery & Installation

We've streamlined the process of maintaining your HVAC system with regular delivery and installation air filters. We've taken the hassle out of your tenant's obligation to replace them, helping ensure that your HVAC system operates seamlessly and without disruptions. Our service not only facilitates convenient filter changes but also goes the extra mile by cleaning the grills and providing a detailed property check report. This comprehensive approach minimizes HVAC work orders, leading to a 38% reduction in maintenance requests and extending the overall lifespan of your HVAC system.

Bi-Monthly Property Check

Our property checks encompass a thorough evaluation for any indications of water and smoke damage, effectively minimizing the risk of expensive repairs while upholding the long-term value of your property. The program includes helping ensure tenant compliance with the pet policy and preventing unauthorized pets that may cause damage. Additionally, we provide a documented property report complete with photos of your front yard and driveway for your reference.

Annual Preventative Maintenance Program

To ensure your home is kept in the best condition, an annual preventive maintenance walkthrough will be completed. This helps prevent unplanned maintenance that typically costs 3-9x more than planned maintenance. This also helps uncover any lease violations such as unauthorized guests and unauthorized pets before they damage your property.

Moving Assistance Service

We can help save time and money by setting up all of the tenant’s utilities with just one phone call, including phone, cable, and internet. We have partnered with Citizen’s Home Solutions to help get everything ready before the tenants arrive or move out.

Home Purchase Assistance

When a tenant decides to purchase a home, they will have access to our referral partners such as lender(s), property inspector(s), contractor(s), title company(s), and more. If they decide to have get MULTIfamily LLC to represent them in their purchase, we will lease out your property at no charge and we will apply a $500 credit towards their closing costs.

Late Fee Waiver

get MULTIfamily will grant tenants a one-time late fee waiver of up to $100 during the lease term if requested. This will provide tenants assistance to get back on track for the duration of their lease.

Lockbox Move-In and Move-Out

If tenants are unable to pick up or drop off your keys during business hours for their move-in or move-out, we can provide a lockbox that they can use, providing an easy way for tenants to take possession on move-in or give us possession of the property upon move-out.

get MULTIfamily Property Management requires the Resident Benefits Package for ALL new lease agreements and renewals. To receive all of the Resident Benefits, the tenant's rent payment must be in good standing with no pending notices. Failure to pay the Resident Benefits Package charges may result in lapsed coverage. The listed benefits are only available while the property is managed by get MULTIfamily Property Management.

The $55.00 monthly RBP fee, which covers one air filter, is due on the 1st of each month along with the rent.

Frequently Asked Questions

What is the get MULTIfamily Resident Benefits Package?

The Resident Benefits Package is a program designed to keep your property in good condition, minimize the risk of expensive repairs, and enhance tenant satisfaction. It bundles services such as air filter delivery and installation, bi-monthly property checks, annual preventative maintenance, moving assistance, and a late fee waiver. The package is required for all new lease agreements and renewals.

How much does the Resident Benefits Package cost?

The Resident Benefits Package fee is $55.00 per month, which covers one air filter, and it is due on the 1st of each month along with the rent. The package is required for all new lease agreements and renewals, and its benefits are available while the property is managed by get MULTIfamily and the tenant's rent is in good standing.

What is included in the bi-monthly air filter service?

Every two months, get MULTIfamily delivers and installs your HVAC air filters, cleans the grills, and provides a detailed property check report. Handling filter changes for the tenant helps the HVAC system run without disruptions, reduces maintenance requests by 38%, and extends the overall lifespan of the system.

What does the bi-monthly property check cover?

The bi-monthly property check is a thorough evaluation for signs of water and smoke damage, which minimizes the risk of expensive repairs and protects long-term property value. It also confirms tenant compliance with the pet policy, helps prevent unauthorized pets, and includes a documented report with photos of the front yard and driveway.

How does the annual preventative maintenance program help owners?

An annual preventative maintenance walkthrough keeps the home in the best condition and helps prevent unplanned maintenance, which typically costs 3 to 9 times more than planned maintenance. The walkthrough also uncovers lease violations, such as unauthorized guests or pets, before they can damage your property.

Does the Resident Benefits Package include moving assistance?

Yes. get MULTIfamily can set up all of the tenant's utilities with one phone call, including phone, cable, and internet, through a partnership with Citizen's Home Solutions. This service helps get everything ready before the tenant moves in or out.

What is the late fee waiver?

get MULTIfamily grants tenants a one-time late fee waiver of up to $100 during the lease term when requested. This gives tenants assistance to get back on track for the remainder of their lease.

What home purchase assistance is available to residents?

When a tenant decides to buy a home, they gain access to referral partners such as lenders, property inspectors, contractors, and title companies. If the tenant has get MULTIfamily represent them in the purchase, get MULTIfamily will lease out the owner's property at no charge and apply a $500 credit toward the tenant's closing costs.