If your toilet has clogged, please try to move the blockage before giving us a call. You can use a plunger to clear the pipe, but be careful not to flush your toilet or you may flood the bathroom.
If your bathtub/shower or sink drain clogs, you may be able to use a drain cleaning tool to fish anything stuck in the pipe out. You can normally find these tools in hardware stores. Don’t use chemical products to clean your pipes or you could damage the system.
If you lose electrical power in your rental property, call your utility company first. There may be localized problems on the grid or there could be a problem with your account.
Tripped Circuit Breaker
If you overload the electrical circuit and trip your breaker, your power will cut. Locate your beaker and check that the lever is in the “ON” position. If it’s not, flip it back to that position to restore power access.
For true emergencies, such as fire, medical assistance, safety concerns, leave immediately and call 911, then report the incident to Management.
If you smell gas or utilities do not seem to be working, please call your utilities company first, then report the incident to Management if the issue is unresolved.
For maintenance emergencies, such as a major leak, flood, temperature below 50F or above 90F or no water after issue couldn’t be resolved with the utility company, call us for immediate assistance at (480) 550-9774.